Child safety standards
Last updated: 2026-03-26
Islamate is committed to protecting minors and combating child sexual abuse and exploitation (CSAE). This page describes our standards, how users can report concerns, and how to reach our designated child-safety contact. It is published for transparency and to meet app store requirements.
1. Our standards
We prohibit any content, conduct, or use of the service that involves sexual exploitation or abuse of children, including sharing, soliciting, or grooming. We do not allow child sexual abuse material (CSAM) or any sexual content involving minors.
We enforce these rules through technical and human moderation, account action (including suspension or permanent bans), and cooperation with competent authorities where the law requires.
2. Accounts, minors, and guardians
Where our service uses age-related or guardian features, those flows are designed to support lawful use and family safety. Users must not misrepresent age or use the platform to harm or exploit minors.
3. How to report child safety concerns
If you believe a user, message, listing, or other activity on Islamate poses a risk to a child or violates these standards, report it as soon as you can:
- In the product (signed-in): use Support to open a ticket and describe what happened (include usernames, times, and screenshots if safe to share). For shop-related fraud or harm, use the reporting options available on the relevant shop pages where offered.
- Public contact: Contact form — available without signing in for general reports.
- Direct email (child safety contact): jowin.roslan@gmail.com — use this for urgent or sensitive child-safety matters; we treat these reports with priority.
4. Law enforcement and regulatory reporting
We comply with applicable child-safety and reporting laws. Where we become aware of CSAM or equivalent illegal material, we take it down, preserve evidence as required, and report to the appropriate regional or national authorities (for example designated reporting bodies or law enforcement) as the law mandates in the relevant jurisdiction.
5. Designated point of contact
For questions about Islamate’s child safety and CSAM prevention practices, contact: