Data protection

Important: This page summarizes how we process personal data for transparency (including GDPR-style information). It supplements the Privacy Policy. Replace bracketed placeholders with your legal entity before publishing.

Data controller

[YOUR LEGAL ENTITY NAME]
[REGISTERED ADDRESS]
Contact: noreply@islamate.com

Categories of personal data

• Identifiers: display name, email, phone, internal user ID.
• Location & country: country code from device location (with permission) or IP, for regional call rules and related features.
• Account & usage: authentication data, settings, message content you send, technical logs.
• Payment-related: transaction references via payment processors; we do not intend to store full card data on our servers.

Purposes of processing

• Providing chat, voice/video signaling, and related features.
• Security, fraud prevention, abuse detection, and legal compliance.
• Account registration, email verification, and sign-in.
• Billing and subscription management.

Recipients

Staff and systems under our control; subprocessors such as hosting, payment, and real-time messaging providers, bound by contract and appropriate safeguards.

Retention

We retain data only as long as necessary for these purposes, including statutory retention.

Your rights (EEA/UK and similar laws)

You may have the right to access, rectification, erasure, restriction, data portability, objection, and to lodge a complaint with a supervisory authority. To exercise rights, email the contact above. We will respond within timeframes required by law.

Legal basis (EEA/UK)

Where applicable: performance of contract; legitimate interests (security, product operation); legal obligation; consent where required.

Transfers outside your country

Where we transfer personal data internationally, we implement appropriate safeguards (e.g. Standard Contractual Clauses) where required.

Voice and video calls (regional availability)

Voice and video calls — availability

Calls are only offered where permitted by our settings and applicable law. Your country is detected automatically from your current location and must be in a supported region; both sides of a direct chat must be allowed to call.

Voice and video calls are not available when your detected country is one of the following (as configured by Islamate):

• China (CN)

Calls may be available in other regions when your detected country is on our current allow list (see blocked regions above).

On the Islamate app for iPhone and iPad downloaded from the China App Store, voice and video calls are not available because of local platform rules (including restrictions on system call integration). You can still use chat and other features. This limitation applies to the iOS app in that storefront, not because of a setting you can change in Profile.

On Android and on the website, calls may still be unavailable if your detected country is listed above, if your location cannot be determined, or if subscription or contact rules do not allow calling.

Automated decisions

We do not use fully automated decisions with legal or similarly significant effects solely by automated means, unless we notify you and provide required safeguards.