Data protection
Last updated: 2026-03-26
Important: This page summarizes how we process personal data for transparency (including GDPR-style information). It supplements the Privacy Policy. Replace bracketed placeholders with your legal entity before publishing.
Data controller
[YOUR LEGAL ENTITY NAME]
[REGISTERED ADDRESS]
Contact: noreply@islamate.com
Categories of personal data
- Identifiers: name, email, phone, country, internal user ID.
- Verification: ID document type and number, address, photos of documents.
- Account & usage: authentication data, settings, message content you send, technical logs.
- Payment-related: transaction references via payment processors; we do not intend to store full card data on our servers.
Purposes of processing
- Providing chat, voice/video signaling, and related features.
- Security, fraud prevention, abuse detection, and legal compliance.
- Identity verification and admin approval workflows.
- Billing and subscription management.
Recipients
Staff and systems under our control; subprocessors such as hosting, payment, and real-time messaging providers, bound by contract and appropriate safeguards.
Retention
We retain data only as long as necessary for these purposes, including statutory retention. Identity documents may be retained for fraud prevention and regulatory needs, then deleted or minimized as permitted.
Your rights (EEA/UK and similar laws)
You may have the right to access, rectification, erasure, restriction, data portability, objection, and to lodge a complaint with a supervisory authority. To exercise rights, email the contact above. We will respond within timeframes required by law.
Legal basis (EEA/UK)
Where applicable: performance of contract; legitimate interests (security, product operation); legal obligation; consent where required.
Transfers outside your country
Where we transfer personal data internationally, we implement appropriate safeguards (e.g. Standard Contractual Clauses) where required.
Automated decisions
We do not use fully automated decisions with legal or similarly significant effects solely by automated means, unless we notify you and provide required safeguards.